Phone Support in Cloud Website Hosting
In case you choose to get one of our Linux cloud website hosting plans, you'll be able to speak with our customer support crew via phone for 14 hrs a day. We will help you select the perfect package for your web sites because we realize that it's better to discuss these issues with a live person. If you already have an account, we are able to help you with your sales/billing questions and general issues, even with some tech matters that do not involve a long time or escalation to an administrator as it will be better to open a ticket for time-consuming problems in order to have the entire correspondence in a single place. We now have phone numbers in the United States, the UK and Australia, so you are able to call the one you prefer and talk to our agents.
Phone Support in Semi-dedicated Servers
When you need more details regarding the Linux semi-dedicated servers that we provide, you're able to call some of the three support phone lines that we have around the globe - in the U.S.A., the United Kingdom and Australia. In this way, you are able to check in advance if our solutions will be appropriate for your websites. In case you're already our client and you've got a semi-dedicated account, you have the option to get in touch with us on the phone for fourteen hours every day about any kind of billing or general queries. For entirely technical matters you will be able to use our ticketing system in order to get in touch with our tech support because someproblems simply need more time to be solved, but we will assist you on the phone with a lot of minor technical problems as well, saving you time and efforts.