1 hour ticket response
We are devoted to delivering a quick and adequate answer to each trouble ticket posted by a client. Our proficient customer care staff members will examine your situation and will think of the best option. We offer a 1–hour response time guarantee for all client support tickets. In fact, our average client support ticket response time has proven to be 20 minutes.
A Topflight Customer Service
Each member of our help desk support staff has many years of experience in the Linux cloud website hosting plans market and almost all of them have worked for us for at least 5 years. They are all prepared to answer all your requests in the most professional manner possible.
An Easy–to–Navigate Help Center
Included in the Web Hosting Control Panel is an intuitive Help Center section, which features a variety of information sources. You can search through a frequently updated knowledgebase featuring web hosting account administration articles and site management articles, check our instructional video tutorials or take a glance at our F.A.Q. archive.