A 99.9% Server Uptime
We’ve built our cloud website hosting platform using dependable hardware and significantly tweaked software. Our administrators have installed a customized version of SELinux on each of our physical machines to guarantee the highest level of security and stability. We have added a number of DDoS protection units in addition to highly effective firewalls to make sure our internal network is unassailable and secure.
Our Linux cloud website hosting plans packages include a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it’s essential that you also set up your own network architecture. For this reason, we set up a custom internal network in each one of our datacenters. Based on first–class Juniper switches and routers, our internal network allows for faster–than–the–blink–of–an–eye data transmission speeds and is completely redundant.
Thus, you can enjoy a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, regardless of which web hosting offer you have picked.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you are not happy with our services, or if you consider them inadequate, or if you decide that you need to use a Linux VPS servers instead of a cloud hosting account – you will receive a full refund, no questions asked.
All domain name registrations are nonrefundable, but you will continue to maintain complete control of your domains even if you close your account with us.
24/7 Technical Support
We have carefully chosen each single member of our 24x7 support team to make sure that we can offer the best help desk service that you can get. Each of our customer service technicians has many years of experience dealing with hosting accounts behind his back, so they know what they are doing. Besides, they’re available to you 24/7/365 – you’ll be able to reach them whenever you want and they’ll respond to you as fast as possible.
Their average ticket response time is well under 20 minutes, whereas with other web hosting firms you are forced to wait for days. And we offer a 1–hour response time guarantee. No matter what happens, your questions will be answered in under one hour.